Delivery within Metropolitan Lima: 1 to 3 business days.
Delivery to other provinces: 3 to 5 business days.
In-store pickup: Available starting the next business day after order confirmation.
📍 Address: Calle Agustín de la Torre Gonzales 240, San Isidro.
🕒 Pickup hours: Monday to Friday, 11:00 a.m. to 6:00 p.m.
🚫 Not available on Sundays or holidays.
We will notify you via WhatsApp when your order is ready for pickup.

Exchanges can be requested up to 15 calendar days after product pickup. The product must be unused and in perfect condition. Exchanges can be made at our showroom or via shipping, with the shipping cost borne by the customer.

Only one exchange per purchase is allowed and does not apply to products purchased on sale or with special discounts.

All our products have a 3-month warranty from the date of purchase. The warranty applies only to manufacturing defects and does not cover damage caused by misuse, normal wear and tear, accidents, or improper handling of the product.

To process an exchange or warranty claim, please contact us through our customer service channels, attaching your proof of purchase.

For more information, please see our Exchange Policy.